Tri-City Sales in Ipswich, MA Open now

Reviews about Tri-City Sales

• ★ ★ ★ ★ ★

  September 14, 2019, by Doreen Bolnick
  Sean at Tri-City Sales in Rowley was very helpful with my selection of a dryer. The delivery staff were friendly and efficient in delivering the machine through my back yard down a path shoveled through the snow, installing the dryer and removing the old one. When I need to have my old washer replaced I will return to Tri-City.
• ★ ☆ ☆ ☆ ☆

  July 04, 2019, by Alona Abalos
  This was our first time purchasing an appliance from Tri-City. It is also our last. We purchased two in wall ovens. Immediately upon installation there was a clear defect with one of the ovens. Two calls were made to Tri-City right away. The sales people would not take the calls and never responded to our messages. We contacted the manufacturer who informed us this is a known problem with these ovens. Tri-City either doesn’t know their products, or is not informing customers. We sent and email to Tri-City, which they did respond to. However, they never offered to repair or replace the ovens. We followed up with another email and never received a response. Awful customer service. This should have been resolved immediately and there should have been follow up by Tri-City. Now we are forced to spend time dealing with the manufacturer. Don’t shop here. Their prices are no better than the Home Depot or Lowes and you clearly are not getting better customer service.